Refund Policy

1. How Billing Works

All payments for Ampifex are processed by our Merchant of Record, Paddle.com Market Limited ("Paddle"). Paddle acts as the seller of record for tax and billing purposes and handles all payment transactions, invoicing, and refund processing on our behalf.

We do not store your payment card details. All billing correspondence, receipts, and invoices come from Paddle.

2. Free Trial

Ampifex offers a 7-day free trial. At the end of the trial, you can choose a paid plan or your account will revert to a limited free tier.

3. 14-Day Money-Back Guarantee

If you are not satisfied with Ampifex, you can request a full refund within 14 days of any payment. We will refund your purchase in full, no questions asked.

This applies to your first subscription payment and to each subsequent renewal payment. To request a refund, simply contact us (see "How to Request a Refund" below) within 14 days of the charge.

4. Cancellation

You may cancel your subscription at any time from your account settings. When you cancel:

• Your subscription remains active until the end of the current billing period.
• You retain full access to the Service until that date.
• No further charges will be made after the current period ends.
• The Cloudflare integration serving your published content will be deactivated when the subscription ends.

We recommend exporting your content before cancelling. You can export all approved articles with one click from your account settings.

5. EU/EEA Consumers

If you are a consumer in the EU or EEA, you have a statutory right to withdraw from a contract within 14 days of purchase under the Consumer Rights Directive (2011/83/EU). Our 14-day money-back guarantee above meets or exceeds this right.

6. How to Request a Refund

To request a refund, contact us at:

• Email: billing@ampifex.com

Please include:

• Your account email address.
• The date and amount of the charge.
• The reason for your refund request (optional — helps us improve).

We aim to respond to all refund requests within 5 business days.

7. Chargebacks and Disputes

If you have a billing concern, we encourage you to contact us directly so we can resolve it quickly — in most cases a refund is faster than a bank dispute. We are committed to resolving billing issues promptly and fairly.

8. Changes to This Policy

We may update this Refund Policy from time to time. If we make material changes, we will notify you by email or by posting a notice within the Service before the changes take effect.

9. Contact Us

For any billing or refund questions, please contact us: